Anita Rahman, Sri Purwati, Rachmi Astuti. PENGARUH KUALITAS PELAYANAN, KEPUASAN, DAN KEPERCAYAAN TERHADAP LOYALITAS NASABAH PT BANK MANDIRI TBK CABANG JAKARTA TANJUNG DUREN. jma [Internet]. 2024Oct.1 [cited 2026May9];2(1):25 - 46. Available from: https://www.jurnal.stiebi.ac.id/index.php/jma/article/view/357