ANITA RAHMAN; SRI PURWATI; RACHMI ASTUTI. PENGARUH KUALITAS PELAYANAN, KEPUASAN, DAN KEPERCAYAAN TERHADAP LOYALITAS NASABAH PT BANK MANDIRI TBK CABANG JAKARTA TANJUNG DUREN. Jurnal Manajemen Almatama, [S. l.], v. 2, n. 1, p. 25 - 46, 2024. Disponível em: https://www.jurnal.stiebi.ac.id/index.php/jma/article/view/357. Acesso em: 9 may. 2026.