Frasista N. PENGARUH KUALITAS PELAYANAN DAN KETEPATAN WAKTU PELAYANAN TERHADAP KEPUASAN NASABAH PADA PT. BANK CENTRAL ASIA, TBK. Jebi [Internet]. 2018May23 [cited 2026Jun.10];9(1):76-91. Available from: https://www.jurnal.stiebi.ac.id/index.php/Jebi/article/view/59